Title: Senior Dev Op Support Analyst
Location: Mowbray, Cape Town
KEY RESPONSIBILITIES:
Task Delivery
- Successful project requirement delivery
- Ensure tasks are completed on time as estimated (within acceptable/agreed timeframes)
- Ensure tasks are logged into Task management tool
Reduce Manual Processes
- Create scripts to automate processes
- Ensure systems provide insights and telemetry
Environment Management
- QA, UAT and Prod environments up and running and available to key stakeholders
Relations
- Manage internal and external stakeholder expectations
Incident Management and Root Cause Analysis
- Establish root cause
- Define and Implement preventative measures
CORE SKILLS/COMPETENCIES:
- Strong communicator, fluent in English
- Flexible, open-minded, team worker, with a friendly and pleasant personality
- Self-driven, able to work under pressure (deadlines)
- Strong interpersonal and communication skills
- Ability to manage, prioritize and solve problems quickly and completely
- Good Analytical and troubleshooting experience
- Willing to work occasionally in nonstandard working hours (on call and planned work)
- Provide real time support to maintain the necessary functionality and respond to issues as they arise
Mandatory technical skills required to do the Job:
- Experience with Windows and Linux operation systems
- Experience with Application Containerization (e.g. Docker)
- Process Automation/Continuous integration
- Experience with setting up and maintaining retail hardware (printers, cash drawers, etc.)
- Experience with source control tools and technologies
- Experience with building and managing secure environments
- Experience with networking infrastructure
- Knowledge of scripting languages
MINIMUM REQUIREMENTS:
- Matric
- IT qualification would be advantageous
- DevOps certification would be advantageous
- A minimum of 2 years’ experience in a DevOps environment
- A minimum of 3 years’ experience with Linux environment
- Experience within a retail environment would be advantageous
- Exposure to large, distributed enterprise systems deployment, and management
RECRUITMENT PROCESS
- Competency based interview to assess above requirements
- Applicable assessment
- Background checks
- If you meet the above requirements and have the experience required, please apply using the subject: APPLICATION FOR NAME THE POSITION to [email protected].