redPanda Software News

redPanda Software News

redPanda News

Retail software giant PCMS extends partnership with redPanda Software

Cape Town-based redPanda Software and PCMS, one of the world’s leading point-of-sale software companies, have announced the extension of their partnership by adding sales and implementation to redPanda Software’s existing development role. “PCMS is on an ambitious growth path for 2019, including a much stronger focus on building our client…

Retailers have no choice but to chase customer experience

The onslaught from e-commerce means retailers must become smarter Traditional brick-and-mortar retailers have no chance of surviving the onslaught from e-commerce unless they invest in their customer experience, says redPanda Software Group CEO Gareth Hawkey. If traditional retailers take on e-commerce providers at their own game by gathering insights and…

Why Mobile is the Gatekeeper of Brand Loyalty Today

Achieving long-term brand loyalty has become brutally difficult for South African retailers. Mobile represents an unparalleled opportunity for savvy retailers to reach customers in more personalised, efficient and powerful ways – paving the way for a new era of data-driven brand loyalty. In the local market, non-digital promotions and brand…

Using technology to move beyond price and merchandise as a retailer’s differentiator

Increasingly, retailers need to create a compelling reason for customers to enter their stores and should look at  technology as a way to differentiate themselves from the competition. “For the past two decades, retailers have tended to focus on saving costs and creating efficiencies. This has led to an introspective…

Personalised customer experience enhances in-store value

Retailers are looking to enhance in-store value propositions with a personalised customer experience. Being able to effectively utilise the data at the disposal of South African retailers - using sophisticated technology - will be fundamental to remaining competitive with  personalised in-store customer experiences. Retailers are under increasing pressure to connect…

Mobile technology breathing new life into retail and hospitality

Advances in technology have driven change in the retail and hospitality industry, which has significantly impacted the way in which brick-and-mortar stores operate. Customers have become accustomed to the benefits of online shopping – faster checkouts, more convenient delivery options and targeted marketing initiatives based on previous purchasing behavior. However,…

The power of in-store personalisation on customer engagement

Personalisation is a powerful tool that allows retailers to market to the right person, at the right time, with the right offer. Store owners can now offer tailored products and promotions to customers using data analytics and artificial intelligence – and they are seeing greater sales as a result. For…

About redPanda Software

At redPanda Software we have a decade of experience in developing customised software for the retail and financial industries.

Working with clients in South Africa, Africa and the UK, we have built our reputation for producing the highest quality solutions across the following specialised business processes. Read more...

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