Software Development Industry News

Industry News

How Retailers Can Harness the Power of In-Store WiFi Analytics

Think of free retail WiFi as a magnifying glass that zooms in on customer behavior to learn who they are and how they act in stores. It allows you to be more adaptable when it comes to using raw data so that you can implement best practices to help boost…

Could Instagram Be the Future of E-Commerce?

Instagram is today's modern catalog. You find your favorite brands presenting themselves with beautiful imagery or behind-the-scenes video clips that take you on a journey. This catalog also presents new brands that find you with more relevant information than their print predecessor ever could. But the thing that makes this…

Where Retailers Are Missing the Mark on Customer Loyalty

In an era when purchasing is increasingly being dominated by millennials and Gen Z, retailers can no longer rely on traditional rewards systems to drive customer loyalty. The age of membership points and retail-backed credit lines is over as the next wave of shoppers expect loyalty programs to be simple, automatic and valuable.…

The Future of Customer Experience: 2019 Predictions

As any meteorologist or sportswriter will attest, there’s little upside in the prediction business. You’re expected to be right. If you’re wrong, however, a legion of followers will never let you forget it. Fortunately, it’s a little bit easier to make predictions in the customer experience space. There’s less variance…

Mobile Apps Are Changing the Retail Customer Experience

As online retailers continue to put a dent into the profits of traditional brick-and-mortar stores, it’s important for them to understand that there are inherent weaknesses in what online retailers can offer when it comes to customer experience. The most obvious difference is that using online retail sites robs the…

How technology is driving the millennial retail market

Over the last decade, the retail industry has seen a shift in how it operates. The exponential increase in online shopping has had a significant impact on how we buy our products. Long gone are the days when purchasing items was done from Monday to Saturday, between a rigid office-hours…

Retail tech spending will grow 3.6% globally in 2019, predicts Gartner

Global spending on technology in the retail sector is set to grow by 3.6% in 2019, according to predictions by Gartner analysts Retailers’ investment in technology will grow by 3.6% globally next year as customer expectations put pressure on them to perform. Gartner analysts predict that retail spending will hit…

About redPanda Software

At redPanda Software we have a decade of experience in developing customised software for the retail and financial industries.

Working with clients in South Africa, Africa and the UK, we have built our reputation for producing the highest quality solutions across the following specialised business processes. Read more...

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